Bought Eso Online But Cant Download Game

A friend of mine bought ESO on Steam because he liked the deal he was. Hacking in another game and scared he won't be able to access eso it he gets a VACation. Only thing you need to do is download the game via ESO website. I bought the steam version but downloaded the game from the ESO. Buy The Elder Scrolls Online Standard Edition. Includes The Elder Scrolls Online base game and The Morrowind Chapter. $19.99 Add to Cart. Includes The Elder Scrolls Online base game, Elsweyr, Morrowind and Summerset Chapters and Digital CE Contents. $79.99 Add to Cart. The Elder Scrolls Online System Requirements, The Elder Scrolls Online Minimum requirements Recommended requirements, Can PC run The Elder Scrolls Online system specs. Global Game Awards 2018.

Posted by
Ebonheart Pact
1 year ago
Archived

Can't start the game 'free trial over'

Hello, bought the game yesterday but when booting up the game just now it says the free trial is over and I gotta go to Playstation store to buy it but when I go there it says 'purchased' any idea what to do?

Platform: Ps4.

Region: EU.

Version: I bought Morrowind + ESO plus one month.

Thanks!

UPDATE: Turns out I bought the Morrowind upgrade, not the actual game.. Even though I followed the link the game showed me. I've sent a refund request to Playstation and I've now pre-ordered Summerset and I now have access to the game.

Bought Eso Online But Cant Download Game Free

According to Playstations policy you can't get a refund if you've already downloaded the game but I hope they understand me since it's not a game and just an upgrade for a game, and that I couldn't play the game and it wasn't even downloadable content.. Let's hope everything turns out alright now.

EDIT2: Also I want to thank everyone for your help, really appreciate it, sometimes when you turn to Reddit for help you get no replies at all, I was really happy to see that so many people tried to help me on such a short notice, thank you! Hope to see you in-game!

UPDATE 2: So I've talked to Sony and they refused to refund me to my Bank account and ONLY to my PSN wallet, I needed that money for food not more games. And now I've already bought the pre-order version of Summerset.

92% Upvoted
Bought Eso Online But Cant Download Game
Posted by1 year ago
Archived

Cant play eso on ps4 after trial, but i bought it during trial

So a few things before i start this, i tried to get on the forum and i just couldn’t get on there so thats why i am posting here

So i participated in the free trial of ESO, and thought it was really good. Me and my friend bought it, today the trial ended and… it asked us to buy the game. We bought the game and it didnt let us play. So we tried al we could, from redownloading the 77.669 GB game which takes me 2 hours at least, to switching accounts. Nothing worked. Even the in-game link to the PS-Store would not let us buy it becouse.. well you cant buy a bought game. Thats my problem. Me and my friend our problem.

My psn account name : Rapmundo1 My friend his psn account name : Emre2305 We are both from holland if that info helps

Edit: redownloaded the game 3 times now, restarted system before, during and after download, tried on different accounts, fucked with primary account stuff, fucked with licences. same result everytime, when i press play it hops to 'buy now'. i click buy it said that i bought it

this is really pissing me off rn

can anyone contact higherups in bethesda and consult them of this problem? if many people are getting this problem this is serious

SOLUTION: apperently in the free trial you get directed to the morrowind upgrade, not the game itself. problem being that playstation doesnt refund downloaded games...idk spam playstation for a refund or their twitter since it isnt working. buying the summerset pre-order also helps apperently (havent tested it myself but i saw it somehere else)

Some people with the same problem https://www.reddit.com/r/elderscrollsonline/comments/87t73s/cant_start_the_game_free_trial_over/

Eso Online Download Game

another edit: I got the refund and can now play the game, just ask for a refund

Bought Eso Online But Cant Download Games

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